- Introduction and Overview
- What You Need to Know About AI
- AI for Innovation
- AI for Efficiency
- The Bionic Customer Service Agent at Siemens Global Business Services
- Retaining the Human Touch at Calderdale Council
- Artificial Intelligence Improving Stroke Care at the Royal Berkshire NHS Foundation Trust
- AI in Sales Optimization at Wärtsilä
- The Autonomous Enterprise
- Automation and Society
The journey towards the autonomous enterprise has begun; there are already companies operating in a highly automated way, and with intelligent solutions offering compelling returns on investment, more organisations will be joining their ranks. With a workforce of machines that are augmented by humans, the autonomous enterprise will turn the current organisational model on its head. Every corporate decision-maker will need to understand the new model, learn about the possibilities and the opportunities it presents, the risks, the shifting competitive landscape, and how to navigate the journey of change. This book is your guide to this innovation, presenting the concepts in real world contexts by covering the art of the possible today and providing glimpses into the future of business.