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Private currencies have always existed, from notes printed by individual banks to the S&H Green Stamps to Bitcoin. Today's economy has seen an explosion of new forms of monetary exchange not created by the federal government. Credit card companies offer points that can be traded in for a variety of goods and services, from airline miles to online store credit. Online game creators have devised new mediums of electronic exchange that turn virtual money into real money. Meanwhile, real money is increasingly going digital, where it competes with private currencies like Bitcoin. The virtual and the real economic worlds are intermingling more than ever before, raising the possibility that this new money might eventually replace the government-run system of dollars, euros, and yen. Edward Castronova is the leading researcher in this field, a founder of scholarly online game studies and an expert on the economies of virtual worlds. In this dynamic and essential work, he explores the current phenomenon of virtual currencies and what it will mean legally, politically, and economically in the future. In doing so, he provides a fascinating, often surprising discourse on the meaning of money itself--what it is, what we think it is, and how we relate to it on an emotional level.
(source: Nielsen Book Data)

"Academic, industry, and government experts provide a global survey of the financial services sector's transformation by AI, data science, and blockchain"-- Provided by publisher.

"A New York Times technology and business reporter charts the dramatic rise of Bitcoin and the fascinating personalities who are striving to create a new global money for the Internet age.Digital Gold is New York Times reporter Nathaniel Popper's brilliant and engrossing history of Bitcoin, the landmark digital money and financial technology that has spawned a global social movement.The notion of a new currency, maintained by the computers of users around the world, has been the butt of many jokes, but that has not stopped it from growing into a technology worth billions of dollars, supported by the hordes of followers who have come to view it as the most important new idea since the creation of the Internet. Believers from Beijing to Buenos Aires see the potential for a financial system free from banks and governments. More than just a tech industry fad, Bitcoin has threatened to decentralize some of society's most basic institutions.An unusual tale of group invention, Digital Gold charts the rise of the Bitcoin technology through the eyes of the movement's colorful central characters, including a British anarchist, an Argentinian millionaire, a Chinese entrepreneur, Tyler and Cameron Winklevoss, and Bitcoin's elusive creator, Satoshi Nakamoto. Already, Bitcoin has led to untold riches for some, and prison terms for others.Digital Gold includes 16 pages of black-and-white photos"-- Provided by publisher.

We are no longer an economy of products and services. The digital transformation demands that we focus our attention on experiences and outcomes. Business leaders and their organizations must shift to keeping promises--no matter how their customers interact with them. But organizations no longer control the conversation. In this era of social and mobile technology, customers, employees, suppliers, and partners are in direct communication with one another. Those personal networks and the brands they're passionate about influence their decision making and their spending. The workforce has changed too. Employees expect to be able to determine when and how they will work, the technology they'll use, and the values their company will espouse. Organizations can take part in this conversation only if they recognize how and where it's happening. Resisting these changes will leave executives, managers, and their companies powerless. Organizations must pivot with and ahead of these social, organizational, and technological shifts or risk being left behind. Technology guru Ray Wang shows how organizations can surf the waves of change--how they can keep their promises. Current trends, when taken seriously, require a new way of thinking about business that includes five key areas: 1. Consumerization of technology and the new C-suite 2. Data's influence in driving decisions 3. Digital marketing transformation 4. The future of work 5. Matrix commerce Digital disruption has changed how we do our work. But by mastering these trends you'll delight your customers with every interaction.
(source: Nielsen Book Data)

• 1. Introduction
• 2. Globalization, Digitization and Disruptive Uncertainty
• 3. Resources: Assets Capabilities, and Strategic Positioning
• 4. Recombination: The Process of Innovation
• 5. Reach: Going Global
• 6. Roots: Power of the Place
• 7. Creating Options: Harnessing the Power of Uncertainty
• 8. Bringing it All Together.
• (source: Nielsen Book Data)

This new book explores how firms achieve competitive advantage in a disruptive, digital and globalized business landscape. An integrative framework, 'The Four Rs of Competitive Success', is introduced, which covers the four core pillars of global strategy: resources and capabilities, technology and innovation (recombination), internationalization and international markets (reach), and physical and virtual location (roots). It then explains how competitive advantage is achieved through an interaction of these four drivers against the backdrop of a globalized and digitized world. It is uniquely practical in its approach, combining theoretical understanding with international case studies and real-life examples throughout each chapter, including Apple, IKEA and Microsoft. Unlocking Strategic Innovation is concise, applied reading for postgraduate students studying international business, corporate strategy, innovation and digital strategy, as well as academics in the field. It will also be important reading for practitioners looking to gain further understanding of how firms compete and flourish in a global and technology-driven environment.
(source: Nielsen Book Data)

• Building blocks : leadership principles and mechanisms
• Hiring : Amazon's unique bar raiser process
• Organizing : separable, single-threaded leadership
• Communicating : narratives and the six-pager
• Working backwords : start with the desired customer experience
• Metrics : manage your inputs, not your outputs
• Kindle
• Prime
• Prime Video
• AWS
• Conclusion: Being Amazonian beyond Amazon

"Working Backwards is an insider's breakdown of Amazon's approach to culture, leadership, and best practices from two long-time, top-level Amazon executives. Colin started at Amazon in 1998; Bill joined in 1999. In Working Backwards, these two long-serving Amazon executives reveal and codify the principles and practices that drive the success of one of the most extraordinary companies the world has ever known. With twenty-seven years of Amazon experience between them, much of it in the early aughts-a period of unmatched innovation that brought products and services including Kindle, Amazon Prime, Amazon Studios, and Amazon Web Services to life-Bryar and Carr offer unprecedented access to the Amazon way as it was refined, articulated, and proven to be repeatable, scalable, and adaptable. With keen analysis and practical steps for applying it at your own company-no matter the size-the authors illuminate how Amazon's fourteen leadership principles inform decision-making at all levels and reveal how the company's culture has been defined by four characteristics: customer obsession, long-term thinking, eagerness to invent, and operational excellence. Bryar and Carr explain the set of ground-level practices that ensure these are translated into action and flow through all aspects of the business. Working Backwards is a practical guidebook and a corporate narrative, filled with the authors' in-the-room recollections of what "Being Amazonian" is like and how it has affected their personal and professional lives. They demonstrate that success on Amazon's scale is not achieved by the genius of any single leader, but rather through commitment to and execution of a set of well-defined, rigorously-executed principles and practices-shared here for the very first time"-- Provided by publisher
Bryar started at Amazon in 1998; Carr joined in 1999. Here they reveal and codify the principles and practices that drive the success of one of the most extraordinary companies the world has ever known. They also offer practical steps for applying those principles at your own company, no matter the size. -- adapted from publisher info provided

• IntroductionPart 1 The world of business analysisPart 2 The world of NLP Part 3 Bringing the two worlds together
• putting NLP into practice for business analysis

Illustrating the application of NLP to develop competencies, this book will better equip you to communicate across cultures, reframe problems, manage stakeholder groups, resolve conflicts, motivate teams and become an even better leader. -- Edited summary from book.

• Introduction
• Part 1 The world of business analysis Part 2 The world of NLP Part 3 Bringing the two worlds together - putting NLP into practice for business analysis.
• (source: Nielsen Book Data)

Method and process are important in business analysis, but knowing how to use them is even more so. Business analysts can increase effectiveness most by developing soft skills. You will find that these skills are transferable across project types and industry sectors. This book illustrates the application of NLP to develop competencies - better equipping you to communicate across cultures, reframe problems, manage stakeholder groups, resolve conflicts, motivate teams and become an even better leader.
(source: Nielsen Book Data)

• Foreword to The Digital Economy 20th Anniversary Edition by Eric Schmidt ix Preface to The Digital Economy 20th Anniversary Edition xi Original Preface to the 1995 Edition xxiii Acknowledgments for the 1995 Edition xxvii Acknowledgments for the 20th Anniversary Edition xxix 20th Anniversary Edition Commentary on
• Chapter 1 1 CHAPTER ONE The Age of Networked Intelligence 11 PART I Thriving In A New Economy 20th Anniversary Edition Commentary on
• Chapter 2 51 CHAPTER TWO Twelve Themes of the New Economy 54 20th Anniversary Edition Commentary on
• Chapter 3 83 CHAPTER THREE The Internetworked Business 91 20th Anniversary Edition Commentary on
• Chapter 4 113 CHAPTER FOUR The New Technology: Say You Want aRevolution 127 PART II Internetworking 20th Anniversary Edition Commentary on
• Chapter 5 155 CHAPTER FIVE The Internetworked Business at Work 160 20th Anniversary Edition Commentary on
• Chapter 6 191 CHAPTER SIX Internetworked Government 195 20th Anniversary Edition Commentary on
• Chapter 7 217 CHAPTER SEVEN Have Network, Will Travel 223 20th Anniversary Edition Commentary on
• Chapter 8 237 CHAPTER EIGHT Learning in the Digital Economy 247 PART III Leadership For Transformation 20th Anniversary Edition Commentary on
• Chapter 9 267 CHAPTER NINE The New Media Industry 271 20th Anniversary Edition Commentary on
• Chapter 10 297 CHAPTER TEN Leadership for the InternetworkedBusiness 304 PART IV Leadership For The Digital Frontier 20th Anniversary Edition Commentary on
• Chapter 11 327 CHAPTER ELEVEN Privacy in the Digital Economy 333 20th Anniversary Edition Commentary on
• Chapter 12 347 CHAPTER TWELVE The New Responsibilities of Business 359 Appendixes 395 Selected Readings 40.
• (source: Nielsen Book Data)

"Twenty years of hindsight prove how deeply Tapscott understood the impact the Internet would have on the way we live, work, play and learn. This important book, now updated, is just as relevant today as it was then." John Chambers, Chairman and CEO, Cisco With a new foreword by Eric Schmidt, Chief Executive of GoogleTwo decades ago, The Digital Economy changed the way the world thought about the Web and Internet. While everyone else was in awe of "websites" and "dot coms, " Don Tapscott was among the first people to argue that the Internet would fully transform the nature of business and government. It goes without saying that his predictions were spot on. Now, in this new edition of his classic work, the New York Times bestselling author provides topical updates with a sweeping new analysis of how the Internet has changed business and society in the last 20 years, covering: Natural frictions between present-day Industrial Capitalism and the Digital EconomyThe radical effects of the Internet on traditional corporate structures and systemsDramatic changes in business collaboration and culture thanks to social mediaThe rise of web-based analytics and how they have transformed business functionsGovernment transparency, citizen empowerment, and the creation of public valueTeaching and learning-revolutionary developments driven by digital content When Tapscott was writing the original edition in 1994, he was living in a world where Netscape had been just introduced as go-to browser, websites didn't do transactions, dial-up was the only way to get online, and mobile phones sightings were rare. Google, YouTube, eBay, Facebook, Twitter? They didn't exist. Preserving all the original text as it appeared 20 years ago, this new edition includes detailed essays ending each chapter-Tapscott's highly informed reflections on his predictions, along with new forecasts of where the digital world is headed. Praise for the new edition of The Digital Economy "1994 was a good year. Netscape Navigator and The Digital Economy. With this anniversary edition, Tapscott provides lucid insights for the next stage of these amazing times." Marc Andreessen, Co-founder and General Partner, Andreessen Horowitz "Brilliant. Governments can learn from The Digital Economy how to democratize access to prosperity, minimize social and economic divides and transform government and democracy for the 21st Century." Enrique Pena Nieto, President of Mexico "We're now into three decades of terrific insights and analysis from Don Tapscott about the digital revolution! Read this book!" Ajay Banga, President and CEO, Mastercard.
(source: Nielsen Book Data)

• Unintended Consequences
• The Creation of Wealth
• Bits, Bytes, Power, and Diplomacy
• New Rules: Different in Kind, Not Degree
• The Whiskey Ain't Working Anymore
• What Gets Measured, Gets Done
• The Great Disconnect: Balance Sheets Versus Market Value
• Politically Correct Versus Accurate Earnings
• Global Accounting for a Global Market
• Other People's Money.

"The Internet has changed everything. It is altering the way institutions, both public and private, are managed, and the way individuals react to one another, their workplace, and their government. From an economic and business perspective, the race to win is between those who "get it" and those who don't. In Bits, Bytes, and Balance Sheets, Walter Wriston explores the consequences of the changes produced by the new economy of the Internet, defining the new rules and examining some of the promising initiatives under way to create a system of measuring and valuing assets that reflects our new economic realities"--Website introduction

• Foreword to The Digital Economy 20th Anniversary Edition by Eric Schmidt ix Preface to The Digital Economy 20th Anniversary Edition xi Original Preface to the 1995 Edition xxiii Acknowledgments for the 1995 Edition xxvii Acknowledgments for the 20th Anniversary Edition xxix 20th Anniversary Edition Commentary on
• Chapter 1 1 CHAPTER ONE The Age of Networked Intelligence 11 PART I Thriving In A New Economy 20th Anniversary Edition Commentary on
• Chapter 2 51 CHAPTER TWO Twelve Themes of the New Economy 54 20th Anniversary Edition Commentary on
• Chapter 3 83 CHAPTER THREE The Internetworked Business 91 20th Anniversary Edition Commentary on
• Chapter 4 113 CHAPTER FOUR The New Technology: Say You Want aRevolution 127 PART II Internetworking 20th Anniversary Edition Commentary on
• Chapter 5 155 CHAPTER FIVE The Internetworked Business at Work 160 20th Anniversary Edition Commentary on
• Chapter 6 191 CHAPTER SIX Internetworked Government 195 20th Anniversary Edition Commentary on
• Chapter 7 217 CHAPTER SEVEN Have Network, Will Travel 223 20th Anniversary Edition Commentary on
• Chapter 8 237 CHAPTER EIGHT Learning in the Digital Economy 247 PART III Leadership For Transformation 20th Anniversary Edition Commentary on
• Chapter 9 267 CHAPTER NINE The New Media Industry 271 20th Anniversary Edition Commentary on
• Chapter 10 297 CHAPTER TEN Leadership for the InternetworkedBusiness 304 PART IV Leadership For The Digital Frontier 20th Anniversary Edition Commentary on
• Chapter 11 327 CHAPTER ELEVEN Privacy in the Digital Economy 333 20th Anniversary Edition Commentary on
• Chapter 12 347 CHAPTER TWELVE The New Responsibilities of Business 359 Appendixes 395 Selected Readings 40.
• (source: Nielsen Book Data)

"Twenty years of hindsight prove how deeply Tapscott understood the impact the Internet would have on the way we live, work, play and learn. This important book, now updated, is just as relevant today as it was then." John Chambers, Chairman and CEO, Cisco With a new foreword by Eric Schmidt, Chief Executive of GoogleTwo decades ago, The Digital Economy changed the way the world thought about the Web and Internet. While everyone else was in awe of "websites" and "dot coms, " Don Tapscott was among the first people to argue that the Internet would fully transform the nature of business and government. It goes without saying that his predictions were spot on. Now, in this new edition of his classic work, the New York Times bestselling author provides topical updates with a sweeping new analysis of how the Internet has changed business and society in the last 20 years, covering: Natural frictions between present-day Industrial Capitalism and the Digital EconomyThe radical effects of the Internet on traditional corporate structures and systemsDramatic changes in business collaboration and culture thanks to social mediaThe rise of web-based analytics and how they have transformed business functionsGovernment transparency, citizen empowerment, and the creation of public valueTeaching and learning-revolutionary developments driven by digital content When Tapscott was writing the original edition in 1994, he was living in a world where Netscape had been just introduced as go-to browser, websites didn't do transactions, dial-up was the only way to get online, and mobile phones sightings were rare. Google, YouTube, eBay, Facebook, Twitter? They didn't exist. Preserving all the original text as it appeared 20 years ago, this new edition includes detailed essays ending each chapter-Tapscott's highly informed reflections on his predictions, along with new forecasts of where the digital world is headed. Praise for the new edition of The Digital Economy "1994 was a good year. Netscape Navigator and The Digital Economy. With this anniversary edition, Tapscott provides lucid insights for the next stage of these amazing times." Marc Andreessen, Co-founder and General Partner, Andreessen Horowitz "Brilliant. Governments can learn from The Digital Economy how to democratize access to prosperity, minimize social and economic divides and transform government and democracy for the 21st Century." Enrique Pena Nieto, President of Mexico "We're now into three decades of terrific insights and analysis from Don Tapscott about the digital revolution! Read this book!" Ajay Banga, President and CEO, Mastercard.
(source: Nielsen Book Data)

• Part I: Digital Technology Advancements, Digital Disruption, and Digital Business Transformation
• 1. Introduction and Need for This Boo
• k2. IT, Information Systems, Strategic Information Systems and Digital Technologie
• s3. Digital Technology Advancements and Digital Disruption: Game Changing Opportunities and Existential Threat
• s4. Digital Business, the Digital Business Imperative, and Digital Business Transformation Part II: Digital Disruption and Digital Transformation in the Hospitality and Leisure Industry
• 5. Digital Disruption and Digital Transformation in the Hospitality and Leisure Industr
• y6. Impact of Digital Disruption and Digital Transformation on Hospitality and Leisure Managers Part III: Leveraging Digital Technologies to Thrive in the Digital Era: Roles of Hospitality and Leisure Managers
• 7. Role of Hospitality and Leisure Managers in Digital Business Strategy, Digital Innovation, Digital Learning, Adaptability and Agilit
• y8. Role of Hospitality and Leisure Managers in Digital Customer Engagement, Digital Stakeholder Engagement, and Digital Customer Experienc
• e9. Role of Hospitality and Leisure Managers in Enterprise Architecture Management, Technology Sourcing, Data Management and Data Analytic
• s10. Role of Hospitality and Leisure Managers in Cyber Security, Information Privacy, and Digital Ethic
• s11. Role of Hospitality and Leisure Managers in Digital Leadership, Accelerated Change and Transformation, Digital Risk Management, and Digital Governance Part IV: Keeping Up with Digital Technology Advancements
• 12. Keeping up with Digital Technology Advancements Part V: Digital Technologies Deep Dive
• 13. Data, Data Management, Data Analytics and Data Science Technologie
• s14. Internet of Things (IoT) Technologie
• s15. Artificial Intelligence (AI) Technologie
• s16. Video Analytics, Computer Vision, and Virtual Reality Technologie
• s17. Robotics, Drones, 3D and 4D Printing Technologie
• s18. Network and Connectivity Technologies
• 19. Blockchain and Other Distributed Ledger Technologies.
• (source: Nielsen Book Data)

Hospitality managers are at a critical inflection point. Digital technology advancements are ramping up guest expectations and introducing nontraditional competitors that are beginning to disrupt the whole industry. The hospitality managers whose organizations are to thrive need to get their organizations into a position where they can effectively leverage digital technologies to simultaneously deliver breakthroughs in efficiency, agility, and guest experience. Hospitality Management and Digital Transformation is a much-needed guidebook to digital disruption and transformation for current and prospective hospitality and leisure managers. The book: * Explains digital technology advancements, how they cause disruption, and the implications of this disruption for hospitality and leisure organizations. * Explains the digital business and digital transformation imperative for hospitality and leisure organizations. * Discusses the different digital capabilities required to effectively compete as a digital business. * Discusses the new and/or enhanced roles hospitality and leisure managers need to play in effecting the different digital capabilities, as well as the competencies required to play these roles. * Discusses how hospitality and leisure managers can keep up with digital technology advancements. * Unpacks more than 36 key digital technology advancements, discussing what they are, how they work, and how they can be implemented across the hospitality and leisure industry. This book will be useful for advanced undergraduate and postgraduate students studying strategic management, IT, information systems, or digital business-related courses as part of degrees in hospitality and leisure management; as well as practitioners studying for professional qualifications.
(source: Nielsen Book Data)

• Foreword by Alexia Tsotsis ix Introduction: The Pursuit of Happiness 1
• 1 The Honeymoon 7 Believing that what you re doing is great and knowing nothing of what s to come
• 2 The Salad Days 31 Keeping it together when things should be falling apart
• 3 Going for Broke 57 How to turn down money and keep your company (and your soul)
• 4 The Bubble Redux 69 Battling circumstances beyond your control
• 5 The Game Is Not Over 81 Getting investors and getting along with your partners
• 6 Coming to America 97 Chasing the dream and dealing with the reality
• 7 Go West 115 Leveraging location and upending our lives
• 8 Growing Up 133 Going from building a product to building a company and messing up along the way
• 9 Innocence Lost 151 From idealist to realist, and the uncomfortable journey in between
• 10 Going to the Show 167 Becoming a public company and remembering where we came from Epilogue 179 A Few More Thoughts 185 It s all about relationships Notes 189 Acknowledgments 191 About the Authors 193 Index 197.
• (source: Nielsen Book Data)

The real story of what it takes to risk it all and go for broke. Conventional wisdom says most startups need to be in Silicon Valley, started by young engineers around a sexy new idea, and backed by VC funding. But as Mikkel Svane reveals in Startupland, the story of founding Zendesk was anything but conventional. Founded in a Copenhagen loft by three thirty-something friends looking to break free from corporate doldrums, Zendesk Inc. is now one of the hottest enterprise software companies, still rapidly growing with customers in 150 countries. But its success was anything but predestined. With revealing stories both funny and frank, Mikkel shares how he and his friends bravely left secure jobs to start something on their own, how he almost went broke several times, how they picked up themselves and their families to travel across the world to California and the unknown, and how the three friends were miraculously still together for Zendesk's IPO and (still growing) success. Much like Zendesk's mission itself to remove friction, barriers, and mystery in order to make customer service easier and more approachable Startupland removes some of the myths about startups and startup founders. Mikkel's advice, hard-won through experience, often bucks conventional wisdom and entrepreneurial tropes. He shares why failure (whether fast or slow) is awful, why a seemingly boring product or idea can be the most exciting, why giving back to the community is as important as the bottom line. From how to hire right (look for people who are not offended by swearing) to which personas generate the highest response rates, Mikkel answers the most pressing questions from the perspective of someone still in the trenches and willing to share the hard truth, warts and all. While there are books by consultants who tell you how to build businesses, or by entrepreneurs now running billion-dollar businesses, there are few books from people still in the trenches who acutely remember the difficult daily decisions, the thrill (and fears) of the early days, the problems that scale with growing a business, and the reason why they all went on the adventure in the first place. Startupland is indispensable reading for all entrepreneurs who want to make their ideas the next big thing. The book will inspire and empower you to follow your own dream and create your own story.
(source: Nielsen Book Data)